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Areas of Expertise:
Agent Placement
Call Monitoring
Consulting Services
Contact Centres
Course Development
Customer Service
Job Postings
Outside Facilitators
Presentation Skills
Purchase A Program
Sales Training
Verbal Touch

Customer Service


Customer Service:

Our customer service programs are designed to help redirect and refocus your customer service efforts and/or develop a new customer service program.

Whether your company deals with individual or business clients in retail or corporate, these programs will help identify your customer expectations and develop customer service standards designed specifically for your company relative to your industry standards.

 These programs will assist in building and maintaining a strong relationship and loyalty with your customers.


Customized Programs 

If we do not have an existing program that meets your precise needs, we can design one for you.  Our strategic needs analysis, program design, development and delivery are unparalleled.


Purchase a Program

Let us design and develop a program for you to deliver internally.  We will analysis your needs, design and develop a program and train your trainers on the delivery.  Ask us more details.


Performance Coaching

The most critical element of any training is the transference of the new skills into a live environment. 

To help achieve this, we offer an exceptional performance coaching service.  This unique service, which assists and encourages people in achieving success with real customers, significantly enhances a training programís long- term effectiveness.



Exceeding Your Customerís Expectations


World-Class Customer Service


New! Visual Language- A Must for all Retailers


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 For additional information call or email us at (416) 694-6516 info@3dtrain.com
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