Voice Mastery Workshops
In this highly motivating workshop, participants will learn how to go beyond
the 15-second barrier, and enhance the spoken word, through effective voice
Workshop 2 Objective:
Through self and group
evaluation, participants will listen to pre-recorded tapes with his/her
customers and identify voice strengths and weaknesses and take steps to
strengthen their conversational techniques.
are the outcomes?
effectively, strengthen and develop the five elements of your voice
After the participants have successfully
completed the two Voice Mastery Workshops and have proven their understanding
and application of the skills, a certificate will be presented.
that communicate with internal or external customers, either on the phone or
face-to-face and want to enhance their voice to increase customer
satisfaction and sales.